Note -----
some require the assistance of a computer technician and you should NOT try to fix them yourself as they could seriously damage your computer system.
some require the assistance of a computer technician and you should NOT try to fix them yourself as they could seriously damage your computer system.
Error #1
Error Message: System cannot find specified file
Solution: You should reinstall NCP & DUN
Solution: You should reinstall NCP & DUN
Error #2
Error Message: Access Denied
Solution:
1. Ensure that you have entered the right username and password in the field labeled domain for NT/2k .
2. Check the option and accept any authentication including clear text is activated.
Solution:
1. Ensure that you have entered the right username and password in the field labeled domain for NT/2k .
2. Check the option and accept any authentication including clear text is activated.
Error #3
Error Message: Invalid Procedure Call
Solution: Dialup and Network components must be installed again
Solution: Dialup and Network components must be installed again
Error #4
Error Message: Stack Overflow
Solution:
1. Try cold booting your computer.
2. If this does not work, the problem might come from your RAM or the Swap file.
Solution:
1. Try cold booting your computer.
2. If this does not work, the problem might come from your RAM or the Swap file.
Error #5
Error Message: The system cannot find the specified device
Solution:
1. Ensure that the right modem has been selected.
2. If it does not respond, try to reinstall it.
3. You can also try to reinstall NCP/ DUN/RAS.
Solution:
1. Ensure that the right modem has been selected.
2. If it does not respond, try to reinstall it.
3. You can also try to reinstall NCP/ DUN/RAS.
Error #6
Error Message: No more connections is allowed
Solution:
1. Someone else might have connected under your account.
2. If you have been ghosted on the server, your Internet Service Provider can bump the ghost program off.
Solution:
1. Someone else might have connected under your account.
2. If you have been ghosted on the server, your Internet Service Provider can bump the ghost program off.
Error #7
Error Message: Invalid Proper Value
Solution:
1. Autodial should be pointed to the correct dialer.
2. Else, set up the dialer again.
Solution:
1. Autodial should be pointed to the correct dialer.
2. Else, set up the dialer again.
Error #8
Error Message: An operation is pending
Solution:
1. You should first try to reboot your computer.
2. Ensure that no other program is using your modem.
3. Else press Ctrl-Alt-Delete and if RNAAPP loads, contact a technician to fix this problem.
4. Make sure that your computer is Spyware free.
Solution:
1. You should first try to reboot your computer.
2. Ensure that no other program is using your modem.
3. Else press Ctrl-Alt-Delete and if RNAAPP loads, contact a technician to fix this problem.
4. Make sure that your computer is Spyware free.
Error #9
Error Message: The port handle is invalid
Solution:
1. Select the modem’s COM port and under the Diagnosis section, open “More Infoâ€. You should reboot your computer if you are able to get Ati# responses. Hence, remove the erroneous init string or enter ATZ as the init.
2. You can also reinstall your modem
3. Else press Ctrl-Alt-Delete and if RNAAPP loads, contact a technician to fix this problem.
4. Your Dialup Networking should be installed again together with its components
5. Your modem might not be working properly. You should then consult your computer manufacturer.
Solution:
1. Select the modem’s COM port and under the Diagnosis section, open “More Infoâ€. You should reboot your computer if you are able to get Ati# responses. Hence, remove the erroneous init string or enter ATZ as the init.
2. You can also reinstall your modem
3. Else press Ctrl-Alt-Delete and if RNAAPP loads, contact a technician to fix this problem.
4. Your Dialup Networking should be installed again together with its components
5. Your modem might not be working properly. You should then consult your computer manufacturer.
Error #10
Error Message: The port is already open
Solution:
1. Try to reboot your computer
2 . Ensure that no other program is using the modem
3. Else press Ctrl-Alt-Delete and if RNAAPP loads, contact a technician to fix this problem
4. Try uninstalling the AOL Adapters in the Network Control panel and reboot your computer. Install your Dialup Adapter again.
5. Remove the erroneous init string or enter ATZ as the init.
6. If you have Quicken 2000, deactivate the Quicken Download Manager.
7. You should maybe install yourmodem again.
8. Make sure that your computer is Spyware free.
Solution:
1. Try to reboot your computer
2 . Ensure that no other program is using the modem
3. Else press Ctrl-Alt-Delete and if RNAAPP loads, contact a technician to fix this problem
4. Try uninstalling the AOL Adapters in the Network Control panel and reboot your computer. Install your Dialup Adapter again.
5. Remove the erroneous init string or enter ATZ as the init.
6. If you have Quicken 2000, deactivate the Quicken Download Manager.
7. You should maybe install yourmodem again.
8. Make sure that your computer is Spyware free.
Error #11
Error Message: Buffer is too small
Solution:
1. Ensure that your port speed is not configured to a low speed
2. In your Port Settings, ensure that FIFO is not set to low.
3. Your Dialup Networking should perhaps be installed again together with its components
4. If you are still having problems, contact your computer manufacturer.
Solution:
1. Ensure that your port speed is not configured to a low speed
2. In your Port Settings, ensure that FIFO is not set to low.
3. Your Dialup Networking should perhaps be installed again together with its components
4. If you are still having problems, contact your computer manufacturer.
Error #12
Error Message: Wrong information specified.
Solution:
1. Ensure that the are no outages within your area
2. Try to enter the username and password again
3. Set up the dialer again
4. Your Dialup Networking should be installed again together with its components
5. You can also try to reinstall your modem
Solution:
1. Ensure that the are no outages within your area
2. Try to enter the username and password again
3. Set up the dialer again
4. Your Dialup Networking should be installed again together with its components
5. You can also try to reinstall your modem
Error #13
Error Message: Cannot set port information.
Solution:
1. Ensure that the are no outages within your area
2. Try to enter the username and password again
3. Set up the dialer again
4. Your Dialup Networking should be installed again together with its components
5. You can also try to reinstall your modem
Solution:
1. Ensure that the are no outages within your area
2. Try to enter the username and password again
3. Set up the dialer again
4. Your Dialup Networking should be installed again together with its components
5. You can also try to reinstall your modem
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