Since computer users are human, the user
can be the primary cause of computer failure. And we operators of our computers are in most
cases but that, we operate the computer but know very little concerning
software and hardware components and peripherals.
Since this is the case, you should ASSUME NOTHING when diagnosing any computer problem. We diagnosed a new PC with a video display problem. After briefly looking at the video card it took a while to see that the video card was not pushed into the adapter slot completely.
Even
though I looked at the card, I failed to check it thoroughly. This cause me to
spend more time on troubleshooting that was not needed. The thought of a hard
drive failure strikes terror in the heart of every computer user. This is because
a hard drive failure may lead to invaluable data loss. Here are the most common
procedures you should perform when you experience hard drive failure.
General Hard Drive
Troubleshooting
The
hard drive can display problems such as "retry, abort, ignore" or
"cannot read sectors" while operating. This is an indication that
there may be bad or unreadable spots on the drive.
Reformatting
and reinstalling the operating system can normally correct this problem. This will
cause you to lose all data on your drive so it is important to always have a good
backup of your files daily.
If
the hard drive seems to be causing you problems, such as constant error messages.
Watch this video and, watch this video for a possible cause if your hard drive is
showing errors and is slow.
There
are good utilities you can purchase that can repair hard drive problems without
destroying data. The utility Spinrite is a good utility and only cost $100.00
which is a good price if you want to avoid the hassle of reformatting the drive
and restoring the operating system. Here are some general hard drive problems
you should start from and we'll be more specific later.
Use Operating
System Utilities
First
you may be able to correct those bad spots and errors from your hard drive by performing
those PC maintenance in the operating system. Windows has Disk Defragment and
you should run disk defragment after running Scandisk since scandisk will need
to fix any problems it finds. After scanning the drive and defragment the files,
run Disk Cleanup to ensure all junk files have been delete.
Check Drive Cables
and Connections
If
there is no indication that the drive is receiving power (you don't hear that
familiar clicking noise or the drive light is no working) check the 4 wire
connector coming from the power supply. Watch this video to understand and see
the cables and some problems that the connectors can cause.
If
the connection is secure, you can remove the power supply connector and do two
things. You can check to see if there is voltage with a multimeter. But it’s
much faster to connect another 4 wire connector to the drive to see if the
drive works.
There
are normally extra connectors from the power supply or you can use the
connection to the cd rom drive to test for voltage from the power supply.
If
the connection indicates no or very little voltage (4 volts or less) from the
power supply, the power supply may be going bad. Now check and double check all
connections, especially if you are someone else have recently worked inside the
computer.
If the Drive Will
Not Boot Up?
Boot
the computer with your bootable DOS disk. If you don't have one made, STOP and make
one NOW by clicking on Start, Settings, Control Panel, Add and Remove Programs
and Startup Disk.
Try
to access drive C: by typing DIR C: and press Enter. If you see the directories
on drive C: try to make the drive bootable by typing sys a: c: and press Enter.
The system files should be restored and the drive may be restored to boot on
its own.
If
this fails, you may have to reformat and partition the drive with the setup
utility that came with your drive or computer.
If the Drive Boots
but Hangs Up at Boot?
Turn
the computer off, open the system unit and disconnect the ribbon cable at the motherboard
end. Turn on the PC AND you will get an error message that the drive is bad and
in most cases will go into your BIOS.
Change
the hard drive type to AUTO and shut off the computer. Reconnect the ribbon cable
and see if the hard works properly. The drive settings should be restored and
should operate fine.
A
hard drive that fails to boot up may also have a bad controller. If the
controller is mounted on the hard drive, there is not much you can do except
replace the drive?
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